Europroject is a distributor specialized in geriatric equipment and integral outfitting for care homes and senior centers. Their store runs on PrestaShop, with a large catalog heavily segmented by category. Like any ecommerce with thousands of references, they faced two age-old challenges: keeping product pages up to date and properly assisting a customer who often needs guidance before buying. They solved it by connecting AI Shop Helper’s AI agents —the product description optimizer and the AI store chatbot— to their PrestaShop.
The challenge: a large catalog and a customer who needs advice
In a sector like geriatric equipment, the product page isn’t a formality: the buyer —care homes, centers, families— needs to understand compatibility, dimensions and uses before deciding. That calls for complete, well-structured descriptions across the whole catalog, not just the flagship products. Writing and maintaining thousands of pages like that by hand is unfeasible for a small team.
At the same time, many of the questions that come through the store are recurring and repeat around the clock, inside and outside office hours. Every unanswered query is a sale that cools off.
The solution: catalog optimizer + chatbot, on the same PrestaShop
Catalog. The description optimizer went through Europroject’s catalog and expanded around 4,000 product pages across all categories with zero downtime. No cherry-picking products: the agent works on the whole store, with unique, structured copy, and backed by real search data through its integration with SE Ranking, Google Search Console and Google Analytics.
Customer support. On top of that, the AI chatbot is already live in their PrestaShop store. It’s not a canned-answer bot: it understands the query, suggests products with their photo, recommends combinations and lets customers move the purchase forward from the conversation itself. It assists 24/7 and frees the team from repeat questions.
The results
- ~4,000 pages across all categories expanded and improved.
- Zero downtime during the process, with the store operational throughout.
- AI chatbot in production, assisting and recommending products to real customers.
Why it works: AI specialized in ecommerce
The key isn’t “using AI”, it’s using agents connected to the real store. A generic assistant helps you draft a piece of text; AI Shop Helper’s agents read the PrestaShop catalog, optimize its pages and recommend its products to customers. That specialization is what turns AI into usable work, not a demo.
Do you run a PrestaShop (or WooCommerce) store?
What Europroject did you can activate on your store today: connect the catalog, let the optimizer work on your pages, and put the chatbot to work assisting your customers. You start for free and see the results on your own store.
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