Contact the AI Shop Helper team
Questions about our AI agents for marketing and online stores? Reach out through whichever channel you prefer: a real person from the team will reply within 24 business hours.
Pick the channel you prefer
Shall we talk on Instagram?
We have social media experts available to assist you from 9 a.m. to 5 p.m. (CET), Monday through Friday.
What to expect when you contact us
Reply within 24 hours
We answer every email within 24 business hours. By phone and Instagram we are available from 9 a.m. to 5 p.m. (CET), Monday through Friday.
Personalized demo
Prefer to see the AI agents working live before you decide? Book a session with the team. Request your demo here.
No commitment
No long-term contracts and no credit card to get started: the Starter plan is free forever, with 120 credits per month.
Write to us
Tell us what you need — questions about plans, integrations or which AI agent fits your store — and we will get back to you within 24 business hours.
Frequently asked questions before contacting us
❓ How fast do you reply?
Emails to [email protected] are answered within 24 business hours. By phone (+34 687 944 129) and Instagram we are available from 9 a.m. to 5 p.m. (CET), Monday through Friday.
❓ Can I try AI Shop Helper without talking to sales first?
Yes. The Starter plan is free forever and includes 120 credits per month, no credit card required. Create your account, activate your AI agents and, if you need more volume, the Pro plan costs €20/month with 2,500 credits.
❓ How do I request a demo of the AI agents?
From the request a demo page, or by emailing [email protected] telling us what kind of store you run; we will prepare a personalized demo for you.
❓ Where are you based?
In Seville, Spain (Calle Pino Siberia 1, 41016 — see the map at the bottom of this page). All support is handled online by email, phone or Instagram, so there is no need to travel.
Activate your AI agents while we get back to you
120 free credits per month · No credit card · No commitment